Merseyrail regards the following as aggravating factors:
- Previous conviction for similar offences.
- Substantial revenue loss or offences persisting over a prolonged period of time.
- Being previously warned for a similar offence.
- Using abusive or threatening behaviour towards any person on the railway.
Any behaviour which is deemed to be anti-social and falls within the Railway bye-laws.
MERSEYRAIL DOES NOT TOLERATE ANY FORM OF ABUSE TOWARDS ANY MEMBER OF STAFF AND RESERVE THE RIGHT TO WITHDRAW THE OFFER OF AN OUT-OF-COURT SETTLEMENT AT ANY STAGE.